Covid19/ Brexit UPDATE
Please note all sales are final, exchanges only if the product is damaged. please contact yoyo.
See Refund | Exchange policy HERE
My online shop will continue to run as normal :) Thank you all so much for stopping by! Your support means the world to me <3
- Shipping time is twice a week. Usually on Tuesday and Friday.
- Current fulfilment time is: 5-7 business days.
- Shipping estimate for EU: 2-4 weeks/ OTHERS: 4-6 weeks plus covid19 delays
I am based in London, UK. I ship via Royal Mail UK. Please visit www.royalmail.com for more info regarding covid19 and Brexit delays
Your order could be spliced into two- three parcels depending on the weight of the items. The maximum weight for a small parcel to ship oversea is 2KG.
Feel free to email me if you have questions regarding your order. For all international orders, please expect 2-4 weeks delay on top of the usual waiting time on the arrival due to the limited postal services.
Black Friday | Xmas Holiday
All Black Friday sale items are final, no exchange/refunds. Please make sure you read this page and understand the shipping/ terms before purchasing.
Last shipping date of the year is:
- 11th of December for UK
- 4th of December for The rest of the world
It know it feels like an early deadline for the overseas but parcels do take a very long time to be delivered now because of the pandemic/festive season postal traffic delays.
I might close the shop entirely from mid December to mid Jan to focus on my kick-starter project but it is undecided.
Please make sure to place your order before 6th of December 11.59pm U.K time. Orders placed after this time will be shipped after Xmas holidays from the 5th of Jan 2021
PLEASE NOTE - during the holiday season and after crazy Black friday promo + covid19, postal traffic is at it's peak!! Parcels may delay and parcels can go missing! Usually I get returned parcels if its not been successfully delivered but occasionally parcels gets lost! So just for your reference!
For overseas people, I strongly recommend track and signed shipping method during this special time, so even if your parcel gets delayed you will be able to chase it and locate it.
All sale products are final sale. Please email me if you have any questions. Please note standard shipping outside of EU takes 4-6 weeks.
Please note that the 'standard delivery service' DOES NOT include tracking number
Order preparation time is 3-5 working days from when you received your order confirmation email.
All UK orders are sent out 1st class or 1st class/2nd class signed for (1-3 working days). For express delivery please contact the shop.
International orders are sent out via ‘International standard or international Track and signed shipping(EU), International tracked shipping method for everywhere else (of your choice at the check out)
International standard shipping is cheaper than the tracking delivery but does NOT come with the tracking number. This shipping method is safe however I have had lost/missing/delayed parcels in the past...so please make sure that you are happy with it before placing your order. In any case your parcel is lost we will not be able to chase it...
Free shipping worldwide promo applies for 1st class standard shipping (UK) and international standard shipping for the rest of the world.
If you want to change delivery address or upgrade postage after your order, please contact shop immediately after your order. If your parcel has been shipped before your message, I won't be able to change the shipping method then as it's out of my hands.
Postage top up is usually £5 via PayPal payment.
Oversea standard shipping arrives 4- 6 weeks on average (please do not count weekends and public holidays).
Multi orders- Big parcels maybe shipped in two or three parts depending on the total weight of he parcels.
Orders include art prints - if you have ordered a shirt and an art print, they will be automatically shipped in two parts. This is to prevent bending and to ensure the Art print arrives to your home in one piece!
Special/handmade items, sweatshirt and hoodies are recommended to ship via international tracked or signed for delivery.
For more information please visit www.royalmail.com